The protection of your personal data is very important for the Asociación de Biomecánica de Valencia (hereinafter, "IBV"). Consequently, IBV will only collect, process and use your personal data in accordance with the provisions set out in this Privacy Policy and the current regulations on Personal Data Protection, as well as in any other applicable laws in force.

Personal information

"Personal data" means any information relating to an identified or identifiable natural person. As an example, such data include the name of a person, surname(s), post address, etc., but also the data provided to customise the SUNFEET product, such as your email address, shoe size, age, weight and photographs of your feet.

Information on data protection

Responsibility for data processing. ASOCIACION INSTITUTO DE BIOMECANICA DE VALENCIA (hereafter IBV) is responsible for processing the personal data collected through this form. IBV is based in Camino de Vera s/n, Universidad Politécnica de Valencia, Edificio 9c, 46022 Valencia and/or contact email address

Purpose and legal basis. The purpose of collecting data is to process your order and enforce the agreement or purchase, to send information, advertising and promotional material about SUNFEET products and proposals, as well as IBV events. The legal basis for data processing is the agreement or relationship established, the consent of the Interested Party, as the case may be, and legitimate interest.

Recipients. The recipients are the tax administration and other administrations in compliance with legal obligations. There are no international data transfers to third parties.

Rights. Right to access, correction, cancellation or erasure and objection, limitation of the processing, withdrawal of consent, which may be exercised at the addresses included below. 

Contact us

If you have any questions about our Privacy Policy, contact us at,, or by post to:

Asociación Instituto de Biomecánica de Valencia
Atención al Cliente
Universitat Politècnica de València
Edificio 9C. Camino de Vera s/n.
46022 (Valencia) Spain

Collection, processing and use of your personal data

If you wish to purchase on the website (hereinafter, the "Site") in accordance with the " General Terms and Conditions of Purchase " available on the Site, complete the relevant fields in the forms available for this purpose.

To process your order and enforce the agreement, you must provide the required data in the forms, in addition to any other personal information requested for the payment and delivery of SUNFEET products. If you do not provide such information, it may not be possible to enforce the purchase agreement.

If you have unequivocally agreed by marking the box for this purpose, other personal data requested in the forms may be processed, which you can provide voluntarily and IBV will use them to send you information, advertising and promotional material, by post or email, about SUNFEET products and proposals, and IBV events. Not providing this voluntary data will not affect the ability to purchase in any way.

If you have unambiguously agreed by marking the box provided for this purpose, your personal data may be processed to be included in the IBV customer database in order to create profiles and analyse preferences for promotional purposes. Not providing this voluntary data will not affect the ability to purchase in any way.

The data will be mainly processed electronically to manage your order (including the administrative management of the agreement, the delivery of SUNFEET products, the management of payments, claims and trials, where appropriate, and to prevent fraud), as well as to comply with any legal obligation currently in force.

Customers can place orders directly by entering the required data in the forms available on the Site for this purpose.

The data of your credit/debit card will only be used to verify the existence of means of payment, for the receipt and management of the payments, and to manage any claim or demand. To this aim, both the bank that provides the services for the management of online payments and the issuer of the credit card used to validate your order will also process this data.

For the aforementioned purposes, and within the limitations of each legal basis for the processing, where each of them is applicable, your personal data may be processed by the IBV staff that will be responsible for the administration of the Site and the SUNFEET APPLICATION, accounting, customer service and sales department, as well as external suppliers, where applicable, such as companies that process data on our behalf (e.g., IT maintenance services, transport and courier companies, legal consultants and companies that create and/or manage IBV advertising campaigns, etc.).

Cookies Policy

Cookies are small files that are downloaded to your computer when you access specific web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of the users or the device and, depending on the information they contain and how they use the device, cookies can be used to recognise the user. The user's browser only stores cookies on the hard disk during the current surfing session, therefore, they use little memory space and do not adversely affect your computer. Cookies do not contain any personal information, and most are deleted from the hard disk once the browsing session ends (they are called session cookies).

Most browsers accept cookies by default and, regardless of this, they allow temporary or stored cookies to be enabled or blocked in the security settings.

Without your explicit consent, by activating cookies in your browser, the website will not link the data stored in the cookies with your personal data provided at registration or purchase.

Check the Cookies Policy on the site for more information about cookies, how they are used and how to block or delete them.

Go to top

Este sitio web utiliza cookies propias y de terceros para su funcionamiento, para mantener la sesión y personalizar la experiencia del usuario, así como para obtener estadísticas anónimas de uso de la web. Para más información sobre las cookies utilizadas consulta nuestra poítica de cookies.